Hi there!
I'm Kathlene, a dedicated Customer Service and Sales professional with 2+ years of experience in delivering top-notch support and driving results. Passionate about helping businesses grow, I excel at providing exceptional service with integrity and efficiency. Let’s work together to create success!
Billing
Sales
Customer Service
Retail Support
Telecommunications (Telco)
Amazon Retail Support
Online Chat Support
CRM Systems (Salesforce)
Skills & Competencies
Customer Service & Support
Sales & Upselling Techniques
Order Processing & Returns
Problem-Solving & Conflict Resolution
Excellent Communication & Active Listening
E-commerce & Retail Support
CRM & Ticketing Systems
Multitasking & Time Management
Patience
Ability to Handle Multiple Client Chats Simultaneously
Familiarity with and personal use of Shopify, eBay, and Alibaba
Please see the link
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