I am proficient in Microsoft Office Suite, adept at creating documents, spreadsheets, and presentations with Word, Excel, and PowerPoint. Additionally, I have a strong command of social media platforms such as Twitter, Facebook, and YouTube, utilizing them effectively for various purposes.With one year of experience in basic Microsoft Windows Server and six years of experience with Microsoft 0365, I possess a deep understanding of these systems and can navigate them with ease. My expertise extends to Microsoft Active Directory, Azure Active Directory, Bitlocker recovery, and onboarding/offboarding processes, honed over six years of practical application.Furthermore, I bring extensive experience in setting up and troubleshooting VPN connections using Cisco AnyConnect and PulseSecure, as well as troubleshooting Microsoft Teams for VOIP functionality. My track record of success in these areas demonstrates my ability to handle complex technical challenges efficiently and effectively with a Customer Service Approach assisting our users globally.
