I am a skilled professional with experience in healthcare, Trust & Safety, and social media moderation. As a medical scribe, I’ve supported providers across specialties such as family medicine, OB/GYN, orthopedics, and ENT. Proficient in Epic EHR, I ensure accurate SOAP notes, optimize workflows, and adapt to provider preferences, consistently meeting turnaround times and earning recognition for quality and
----------- Trust & Safety, I analyze and review user-generated content, investigate flagged issues, and resolve user concerns to maintain a safe virtual environment. This role demands attention to detail, critical thinking, and a proactive approach to problem-solving, which I deliver with consistency.Additionally, I’ve excelled as a social media moderator, managing
Facebook groups to boost engagement and maintain respectful online communities. My experience in fostering positive interactions aligns with my commitment to user satisfaction and compliance with
policies.My background also includes telecommunications technical support, where I resolved connectivity issues and provided seamless customer service.With a nursing background and diverse professional experience, I am adept at managing complex tasks, optimizing workflows, and ensuring quality outcomes. My adaptability, technical expertise, and dedication make me a valuable contributor across industries.
