Hi! I’m -----------, a skilled Virtual Assistant with a strong focus on Customer Service and Administrative Support with over three years of proven success supporting business and entrepreneurs, helping with their daily operations.
I bring expertise in:
• Customer Support: Handling inquiries via email, chat, and phone, resolving issues with empathy, professionalism, and accuracy.
• CRM & Ticketing: Using CRM systems to log interactions, track cases, manage follow-ups, and maintain customer records.
• E-commerce Support: Assisting with order tracking, returns, refunds, and customer communication for online stores.
• Communication: Strong written and verbal communication with international clients and diverse customer bases.
• Administrative Tasks: Managing calendars, scheduling, data entry, documentation, and email correspondence.
• Tech & Tools: Proficient with Google Workspace, spreadsheets, task management, and CRM tools; quick to learn new platforms.
• Reliable Remote Work: Self-motivated, organized, and able to work independently with a stable setup.
I help businesses maintain excellent customer experiences, streamline operations, and support growth with dependable virtual assistance.
Verified
