I’m an Operations Manager with 8 years of customer service experience, 6 years in virtual assistance, and 6 years in management. I’ve worked with international teams handling admin support, customer service, SEO, lead generation, and content management, helping businesses run smoother and scale efficiently.
I’ve led customer service teams, built SOPs and automated workflows, and supported clients with WordPress, social media, and CRM systems. I’m comfortable using Google Workspace, Pipedrive CRM, and AI tools like ----------- to streamline day-to-day operations.
I value clear communication, consistency, and teamwork and I take pride in delivering quality results that help businesses grow.
