Hi! I'm June, a highly experienced Virtual Assistant with a strong background in eCommerce operations, Amazon store management, customer service, and 3PL coordination. With over 5 years of hands-on experience supporting U.S.-based businesses, I specialize in helping Amazon sellers and eCommerce brands streamline their operations from product research and supplier communication to order processing and post-purchase support.
Amazon & Walmart Store Management:
I?ve managed over 100 Amazon and Walmart seller accounts, handling tasks such as ASIN checking, listing creation, order fulfillment, A-Z claims, chargebacks, and customer inquiries. I'm also skilled in managing seller dashboards and handling customer reviews.
3PL & Logistics Coordination:
As part of a dedicated 3PL agency, I collaborate with multiple teams ? including product researchers, auditors, purchasers, and warehouse staff ? to ensure smooth purchasing, inventory flow, and timely delivery to Amazon FBA and direct customers.
Customer Service & Admin Support:
My background includes experience in high-volume call centers and email/chat support, where I handled billing concerns, technical issues, and order disputes. I?ve also served as a team lead, providing coaching and QA monitoring.
QuickBooks & Invoicing:
I?m proficient in creating and managing invoices, applying payments, tracking store credits, and preparing end-of-day reports using QuickBooks. I also handle liquidations and inter-store item transfers while ensuring accurate reporting.
Tools & Skills:
QuickBooks, Amazon Seller Central, Walmart Seller Center, Excel/Google Sheets, Trello, Slack, Gmail, and more. I?m organized, detail-oriented, and capable of working independently or as part of a team.
I bring reliability, speed, and a problem-solving mindset to every task. If you?re looking for someone who can take ownership of your eCommerce and backend processes, I?m here to help you grow your business.
Verified
