Operations & Logistics Coordinator with experience supporting businesses in Australia, Denmark, and the United States.
I help business owners and teams manage operations, customer communications, scheduling, project coordination, and administrative workflows. Before transitioning into remote work, I spent over 16 years in the banking industry, progressing to Branch Head. Since 2022, I have worked remotely with international clients supporting operations, logistics, administration, and customer service.
Experience Highlights
Logistics & Relocation Operations
Coordinated moving schedules, surveys, box deliveries, storage arrangements, customer communications, and project tracking.
Managed shared inboxes, CRM updates, scheduling changes, and resident enquiries.
Operations & Administration
Managed proposals and quotations.
Maintained CRM records and project workflows.
Coordinated schedules, reporting, and operational tasks.
Executive & Administrative Support
Inbox and calendar management.
Client communications and scheduling.
Documentation and SOP creation.
Process improvement and workflow support.
Banking & Leadership
Over 16 years in banking operations and customer service.
Branch Head responsible for operations, compliance, reporting, staff supervision, and business development.
Tools
Monday, Pipedrive, Qwilr, Trello, Asana, Slack, Canva, Xero, QuickBooks, Salesforce, Google Workspace, Microsoft Office, Tradify.
Services
Operations Coordination
Logistics and Scheduling Support
Administrative Support
CRM Management
Inbox and Calendar Management
Customer Service
Quotations and Proposal Preparation
Project Coordination
SOP Documentation
Reporting and Data Management
Basic Xero Support
I am organised, dependable, proactive, and comfortable working independently. I learn new systems quickly, communicate clearly, and take ownership of my work. I am committed to helping businesses operate efficiently and providing reliable support.
Verified
