Operations Support Specialist with 7+ years of experience supporting global teams across telecom, finance, SaaS, healthcare, and online coaching/education environments. Experienced in managing end-to-end order and contract lifecycles, with a strong focus on pipeline and workflow progression—from initial request and quoting through to fulfillment, renewal, and closure.
Strong background in customer-facing support and administrative operations, handling inquiries, billing, data management, reporting, scheduling, and coordination in fast-paced environments. Also brings virtual assistant and executive support experience, including medical-related accounts, with a strong focus on accuracy, organization, and reliable execution of pipeline-driven and operational workflows in remote settings.