Experienced customer support and e-commerce VA with nearly 4 years handling email, chat, and phone support for U.S.-based brands. Proficient in Shopify, Zendesk, Gorgias, ShipStation, and Google Workspace. At RynoWorx and FAHLO, I managed order processing, shipping issues, and customer inquiries. I’m detail-oriented, reliable, and calm under pressure—ready to deliver fast, friendly, and accurate support in any remote setup.