Versatile operations and customer experience professional with 7+ years of experience in high-volume communication, team coordination, and user support across technical and customer-facing environments. Skilled in community engagement, stakeholder communication, escalation handling, and process improvement with a strong ability to build positive relationships and foster user trust. Experienced in managing complex conversations across multiple channels while translating technical concerns into clear, user-friendly communication. Passionate about AI, community growth, and creating inclusive, engaging user experiences.
