I am a detail-oriented freight logistics professional who has completed Freight Logistics 101 and Truck Dispatching Essentials, with focused training in dispatch operations, freight coordination, and rate desk support. I have a solid understanding of how freight brokerages and dispatch teams operate, from load sourcing and rate evaluation to carrier onboarding and shipment tracking.
My training includes hands-on exposure to FTL and LTL operations, load board navigation, dispatch workflows, and freight documentation such as rate confirmations, BOLs, PODs, and carrier packets. I am familiar with rate structuring concepts, basic negotiation principles, and the process of reviewing and organizing carrier and shipper pricing data to support dispatchers and brokers.
I bring 14 years of professional experience in customer service and technical support, which translates well into freight operations where clear communication, follow-ups, and attention to detail are critical. I am comfortable communicating with brokers, carriers, drivers, and shippers, maintaining accurate records, and supporting time-sensitive logistics operations in a remote environment.
