Email: -----------
I have 1 year of experience providing technical assistance to customers. I am well-versed in troubleshooting and resolving technical issues. I am also adept at providing excellent customer service.
Handling i----------- and requests through ticketing system
Ticket escalation if necessary
Knowledgeable in various applications and softwares. servicenow, microsoft 365/Office, Windows 10, microsoft azure, windows server, citrix cloud, Installation, Virtual Private Network (VPN), Mobile device management
