Customer support professional with over 6 years of experience across healthcare, FinTech, SaaS, technical support, and telecom accounts. I’ve worked in fast-paced, process-driven environments where accuracy, compliance, and clear communication matter.
I’m known for being reliable, adaptable, and detail-oriented, with experience handling email, chat, and ticket-based support using CRM systems like Salesforce and Zendesk. I’ve also been trusted as a Subject Matter Expert, supporting teammates and helping improve workflows.
I enjoy backend and inbound support roles where I can solve problems, document clearly, and contribute to a smooth customer experience. I’m always open to learning new tools and processes and value roles that offer stability, collaboration, and meaningful work.
