In search of top-notch Airbnb/Short-Term Rentals (STR) support? Your search ends here—I'm the one you've been looking for, ready to rock your hosting experience!
Over the past three years, I've honed my expertise as a Guest Support Specialist and Property Management Professional, collaborating extensively with clients based in Canada, Australia, and the United States.
I am currently an Airbnb co-host partnering with Superhost clients. My focus has been on delivering exceptional service to clients seeking not just property management solutions but also a partner to elevate their short-term rental venture.
Building on my passion for the industry, I founded a small agency composed of skilled and experienced virtual assistants specializing in short-term and long-term rental management.
Our VA agency specializes in providing top-notch virtual assistant services tailored to the unique needs of Airbnb, VRBO, and
----------- hosts. With a proven track record of success, our team is here to elevate your business by streamlining operations, improving guest satisfaction, and maximizing your profits.
Why Choose Us Over an Independent VA?
NO AGENCY FEE, NO ADVANCED PAYMENT, NO DEPOSIT!
Experienced Team of Professionals:
Our VAs bring 3+ years of experience in the short-term rental industry. Each tea
-----------mber is rigorously trained in property management tools like Guesty, OwnerRez, Hostfully, Hostaway, Hospitable, and many more. Specialized skills include reservation management, guest communication, revenue optimization, and problem-solving.
24/7 Availability:
Unlike individual VAs, our agency ensures round-the-clock support for your guests and properties. Whether it’s late-night inquiries, emergency maintenance requests, or last-minute bookings, we’re always on call.
Dedicated Support Teams:
With a team approach, you’ll never have to worry about downtime due to vacations, sick days, or personal emergencies. We assign dedicated VAs to your account, ensuring continuity and consistent service quality.
Supervision and Performance Evaluation:
Our VAs are supervised and regularly evaluated for their performance to ensure they stay on top of their game. Continuous monitoring and feedback help us maintain the highest standards of service.
Scalable Solutions:
Need more hands during peak seasons? We scale up effortlessly to meet demand. Pay for only the level of support you need, without the hassle of hiring or training new staff.
Our Services Include:
Guest Communication: Instant responses to inquiries, booking confirmations, and guest reviews.
Calendar & Pricing Management: Dynamic pricing strategies to maximize occupancy and revenue.
Listing Optimization: Eye-catching, SEO-friendly listings to increase visibility and bookings.
Housekeeping Coordination: Schedule cleaning and maintenance with ease.
Dispute Resolution: Handle claims, refunds, review removal, and guest issues professionally.
Administrative Tasks: From
email management to financial reporting, we’ve got you covered.
Marketing: Basic Social Media Management (social media blog posts and Reels/video creation).
Our Tools & Technology:
We’re proficient in all major PMS, CRM, pricing tools, major OTAs, and smart tools. You can see the complete list of tools we have used below.
Our Promise:
Partnering with FaithfulStays Hospitality means gaining a reliable extension of your team, freeing you to focus on growth and enjoying the rewards of your rental business. We’re committed to providing exceptional service to you and your guests, creating memorable stays that lead to rave reviews and repeat bookings.
Testimonials:
“FaithfulStays has been a game changer for our short-term and long-term rental business. Their 24/7 availability and expertise in guest communication have significantly improved our ratings." - Darrel L.
“With this agency, I've finally been able to step away from the day-to-day operations and focus on scaling my business and have more time for my personal life and
family." - Katie E.
Let’s Talk!
Ready to elevate your short-term rental business? Contact us today for a free consultation. Let’s discuss how we can customize our services to fit your needs and take your rental operations to the next level.
**Platforms of Experience**
- Property & Channel Management
- Airbnb
- Booking
- VRBO
- Hospitable
- Guesty for Host
- OwnerRez
- Hostaway
- Mews
- Escapia
- Hostfully
- Uplisting
- Furnished Finder
- Peerspace
- Zillow
-
Host.ai.
**Pricing & Payment Integration**:
- PriceLabs
- Stripe Integration
- Wheelhouse.
**Communications & Project Management**:
- Asana
- Monday
- ClickUp
- Slack
- Akia
- Enso
- WhatsApp
- Gmeet
- GVoice
- OpenPhone
- Dialpad
- Zadarma
- Mailchimp.
**Property Care & Maintenance Operations**
- Breezeway
- Turno
- Operto
- MaintainX
**Other PMS Tools**
- Notion
- Airtable
- SuperHog
- Loom
- Hopefully Guidebooks
- Schlage
- Operto
- NoiseAware
- Ring Central
- Pentair
- ScreenLogics
- SmartThings
- AquaLink
- Ring App
- Wyze
- Lynx
- August
- Myza
- TT Lock
- My Leviton
- Google Suites
- Google Business Account.
**Vendor lookup**
- TaskRabbit
- Yelp
- Angi
- Thumbtack
**Orders and Purchasing**
- Amazon
- Costco
- Instacart
- Best Buy
- Nespresso
**SMM Tools**
- Canva
- CapCut
- Instagram
-
Facebook Meta Business
**Websites**
- GoDaddy
- Squarespace
- Wix
- Wyoming Agent
** API & ICAL Calendar Synchronization **
And many more that I can help with! Ready to elevate your business?
Let's chat!
