Customer Service Specialist | Social Media Management | Content Moderation
Experienced in customer support (phone, email, chat), social media management, and content moderation, with a focus on Facebook and Instagram platforms. Proven expertise as a Senior Quality Evaluator and Subject Matter Expert for Amazon and FB/IG content moderation, alongside leadership in creator classification and segmentation. Strong problem-solving, communication, and organizational skills with a dedication to delivering exceptional customer service. Seeking a new opportunity to contribute my experience and continue growing within a dynamic team.
