A hardworking and self-motivated virtual admin assistant an experience as a Virtual Customer Support Representative. Knowledgeable and skilled in customer service, document management, data encoding and social media management.
Handles Support tickets and emails using the following tools/platforms:
- Zendesk
- Gmail
- Outlook
- Freshdesk
Also, handles Social Media: Facebook, Instagram, and Twitter (Scheduling, Posting, Publishing, Engaging thru comments and chats, etc.)
I am hardworking, flexible and highly trainable. I do love learning new things and communicating with my colleagues.
Other Key Skills:
*Excellent Communication -----------ecommunication, verbal communication and written communication professionally
*Strong computer skills. Skills in the use of Microsoft Office , AutoCad and Scada
* Electrical Maintenance, Repair and Troubleshooting
* To be able to adapt on work urgency
* Facility Management
* Decision making
* Motivated, analytical skills
* Utilize strong organizational skills to handle prioritize and execute task effectively and efficiently
* Ability to solve problem and to process solution quickly
* Ability to manage work in high stress environment, emergency and critical situations
* Love of learning
