Hi there! I am a skilled multitasker with over 7 years of experience in Customer Service and Sales handling accounts like Inbound & Outbound, Chat, and Email. I am experienced in different customer service apps (LiveChat, Zendesk, Slack, Tawk, and V-----------) and using Microsoft (365, Word, and Excel) and Google (Calendly, Sheet, Doc, and Form) tools.
I also have a year of experience in Digital Marketing as a social media management assistant and project manager of a community moderation team. I am proficient in using content management tools like ASANA and social media management software like Hootsuite. I have managed different social media accounts (Twitter and Facebook) and set up ----------- servers and Telegram groups.