PROFESSIONAL SUMMARY
•Managed end-to-end Accounts Receivable processes, including billing, collections, and customer payment posting for multiple clients and lines of business.
•Performed account reconciliations and prepared financial reports to ensure accuracy of AR records and revenue tracking.
•Supported sales targets and forecasting by monitoring receivables and providing financial insights to business units.
•Assisted in financial management and analysis, contributing to operational and financial reporting.
•Managed Accounts Payable monitoring, including financial disbursements and payment tracking.
•Built and maintained strong relationships with clients, suppliers, and logistics forwarders to support smooth financial and operational processes.
Additional Responsibilities
•Served as Subject Matter Expert (SME) for AR processes; trained tea-----------mbers and improved workflow efficiency.
•Managed client communications and escalations, ensuring SLA compliance for US and EMEA regions.
•Coordinated with cross-functional teams to investigate and resolve billing discrepancies and client inquiries.
•Prepared month-end financial reports to support onshore teams with financial analysis and business updates.
•Supported global AR operations across wholesale and retail business entities.
CORE SKILLS
Accounts Receivable/ Payable & Finance Operations
•AR /AP Management, Billing & Invoicing, Credit and Collections Management, Customer Payment Posting, Cash Application, Vendor Management.
Financial Reporting & Analysis
•Account Reconciliation, Financial Reporting, Revenue Tracking & Forecasting, Financial Analysis
Client & Business Operations
•Client Account Management, SLA Compliance & Escalation Handling, Cross-Functional Collaboration, Multi-Entity / Multi-Client Operations
Systems & Process Improvement
•AR Process Optimization, Workflow Improvement, Data Accuracy & Financial Documentation, ERP / Accounting Systems used such (High Radius, Infor, Business Central, Quickbooks, Zoho, Salesforce, TCM, Yaypay, Coupa treasury, Costco, Cybersource, Wellsfargo, HSCBC, Bank of America, Royal Bank of Canada and almost all Local PH banks. Digital workspace such Sharepoint, Citrix workspace, Google workspace, One drive etc)
OTHER APPLIED AND USEFUL SKILL:
Video Editing
Voice Talent
Admin Task
Virtual Assistant
