Hello, I'm ----------- ----------- L. -----------, a dedicated Sales Representative with expertise in managing customer accounts, delivering exceptional customer service, and supporting clients throughout their purchasing journey. Addressing inquiries related to various vendors. I am committed to fostering strong client relationships and ensuring a seamless experience for all customers. Assisting customers with regards to billing, credit card issues and general inquiries from vendor, to reseller and cloud operations side. Outbound and inbound calls. Data/Order entry for cloud services. Order management and email management are my daily task. Knowledgeable with Microsoft excel and MS Outlook. I also have an experienced in sales account and satellite TV account for US. I have a high level of expertise in computer process, email communication and phone etiquette. As a person, I’m very passionate when it comes to work. I’m very flexible and can adapt to new environment easily.
I have a high level of expertise in computer process, email communication and phone etiquette.
As a person, I’m very passionate when it comes to work. I’m very flexible and can adapt to new environment easily.
Additional tasks:
-Trend Micro usage file creation
-Usage data reports consolidation
-Order entry and account management in Microsoft Dynamics 365
-Account management in Xvantage
-Processing VMware/Broadcom tickets on Zendesk
