I specialize in E-commerce Customer Support and Operations, helping brands manage high-volume inquiries while maintaining excellent customer experience. I handle email support, social media customer support, order management, order modifications, subscription support, refunds, reshipments, and dispute resolution. I also optimize support workflows by creating macros, analyzing support data, and improving internal processes to increase efficiency and customer satisfaction. I am an all-in-one professional with expertise in Customer Support, E-commerce Operations, Social Media Customer Support, Chargeback Prevention, Support Process Optimization, and Support Team Training.
