I have extensive experience in Human Resources as a Training and Development Specialist, and my duties include implementing and updating training initiatives such as modules and interactive programs; developing modules, instructions, documentation, and written tests for production; writing training manuals for company processes according to strict company guidelines; and training and monitoring newly hired and existing employees to fulfill various roles. I also have experience as a customer service associate, where my duties include bank tellering, opening new bank account-related functions, and other over-the-counter and back room functions as required in branch operations and in accordance with bank policies and other regulatory bodies.
