Operations & Data Support Specialist | CRM Management | Digital Marketing

I help businesses stay organized, efficient, and scalable by bringing structure to their operations and data.

With over 2 years of experience as a virtual assistant supporting international clients, I specialize in operations support, CRM management, and workflow organization. I work closely with teams to ensure tasks, data, and processes are accurate, aligned, and delivered on time.

Core areas of expertise:
• Operations and Back Office Support
• CRM Management (HubSpot, GoHighLevel, PatOrg, Gingr)
• Google Sheets Tracking and Reporting
• Google Business Profile Optimisation and Citation Building
• WordPress Front-End Support
• Social Media and Email Marketing Support
• Workflow and Process Coordination

Currently, I support a digital marketing agency where I manage multiple client accounts, maintain CRM systems, coordinate tasks across teams, and ensure smooth day-to-day operations. I also have experience working with a patent attorney firm in Germany, where precision and deadline management are critical.

My background in ship repair operations and international remote work has strengthened my attention to detail, adaptability, and ability to work with diverse teams and systems.

I focus on accuracy, organization, and continuous improvement. I help businesses reduce manual work, stay on track, and scale efficiently.