Detail-oriented and proactive professional with experience in administrative support, customer service, and online education. Skilled in handling file organization, client communication, email and chat management, data entry, and online research. Adept at transcription, project tracking, and webinar or course support, ensuring smooth operations and excellent client experiences.
As an ESL instructor, I deliver engaging, customize video and audio English lessons for both kids and adults, fostering participation and continuous learning. I also manage reports, quotation, and client inquiries with accuracy and professionalism.
Currently seeking freelance or part-time roles with small e-commerce brands, coaches, and creators, where I can provide strategic admin and digital marketing support while growing into a long-term partnership that values creativity, efficiency, and collaboration.