Results-driven Senior Team Manager with 20 years of experience in various BPO companies.
Experienced in leading and managing cross functional project consultants onshore and offshore to deliver projects on time, within budget, and to the satisfaction of stakeholders.
Proven ability to manage multiple projects simultaneously and to lead teams to achieve common goals.
Strong analytical and problem-solving skills, excellent communication, and leadership abilities.
Strong background in project management methodologies, including Agile, Scrum, and Waterfall.
Expertise in project management tools such as Salesforce, Wrike, and Siebel CRM.
Skilled in team management, mentoring, and coaching, stakeholder management, and risk management.
