MedSpa Virtual Assistant and customer support professional with 4+ years of experience in high-volume client communication, appointment scheduling, and CRM-driven operations. Skilled in managing inbound/outbound patient interactions, lead follow-ups, and appointment coordination in fast-paced remote environments.
Experienced in using GoHighLevel CRM, call systems, and scheduling tools to support medspa operations. Strong background in customer service, sales follow-up, and workflow coordination with a focus on improving booking conversion and patient retention.
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