I’m an experienced E-commerce Customer Support Specialist with 3+ years of expertise in managing customer inquiries, order issues, and refunds for online stores. Skilled in Shopify, Gorgias, and other tools like ReAmaze, Zendesk, Slack, and Google Sheets, I provide fast, accurate, and friendly support to ensure an exceptional customer experience.
Key strengths:
? Expert in Shopify order management, returns, and refunds
? Proficient in Gorgias (macros, rules, tags, automation)
? Strong email/chat handling with attention to detail
? Ability to work independently and deliver results on time
If you’re looking for a reliable and detail-oriented VA to handle your e-commerce customer support, let’s connect!
