As an IT Professional, I bring a proven track record of success within the IT industry, including freelance and BPO sectors. My expertise lies in IT Service Delivery, where I excel at ensuring seamless operations and customer satisfaction. I am adept in
Continuous Improvement, constantly seeking ways to elevate service quality and efficiency. My skill set extends to IT asset/Inventory Management, ensuring resources are optimally utilized and well- maintained. Process Improvement is
another area where I shine, streamlining workflows for peak performance. At the core of my professional ethos is a deep-seated
passion for fostering robust Customer Relationships, driving Brand Loyalty, and amplifying Customer Engagement to new
heights.
