I build AI-powered automation systems and manage cross-functional operations for startups and e-commerce businesses. Tools: Claude API, OpenAI API, Make, Google Apps Script, and other workflow tools.
Most recently, I built a full CS automation pipeline from scratch—AI ticket processing, inventory tooling, API cost modeling—while coordinating across CS, IT, and procurement. Before that, I was promoted from frontline support to L&D curriculum developer, facilitator, and lead within 7 months at a major BPO.
I'm at my best when I own something end-to-end—scoping, building, measuring, improving. If your team values trust and autonomy, we'll get along.
