I have over ten years of experience in customer service, administrative support, and operations, with a strong background in healthcare coordination and property management. In my recent role as a Patient Care Coordinator, I handled complex scheduling, collaborated with clinicians, maintained accurate EMR documentation, and ensured smooth communication between patients, families, and agencies. I also monitored performance metrics and supported efficient workflows.Before that, I worked as a Real Estate Virtual Assistant, where I managed maintenance coordination, work orders, vendor communication, invoicing, tenant screening, and lease documentation using tools like Buildium, Meld, and AppFolio. I’ve also served as a Supervisor, leading a team of 15–18 agents, conducting coaching, resolving escalations, and improving processes.Across all roles, I’m known for being detail-oriented, proactive, and highly organized. I’m good at catching issues before they escalate, managing schedules, updating reports accurately, and ensuring all tasks are completed on time. I’m looking for a role where I can bring my experience in coordination, problem-solving, and operational support to help a team run smoothly and efficiently.
