I am a versatile and results-driven professional with over 20 years of experience spanning Business Development, International Sales, Technical Support, and English Language Education. My career is defined by a unique blend of technical expertise—holding a Bachelor of Science in Computer Engineering—and high-level communication skills developed through years of working with global markets, including the UK, USA, Australia, and China. Whether managing a 20-man sales team, identifying high-yield real estate investments, or coaching students to achieve their target IELTS/TOEFL scores, I bring a commitment to precision, fluency, and measurable results. I am highly adept at navigating diverse industries and tailoring my approach to meet the specific needs of businesses and learners alike.
Core Competencies
1. Business Development & Sales
Strategic Lead Generation: Expert in cold calling, prospecting, and qualifying leads for the UK real estate market and Australian service sectors.
Real Estate Expertise: Specialized in property sourcing, due diligence, and valuation analysis for below-market-value (BMV) properties.
Team Leadership: Proven track record in managing a 20-man team, performance coaching, and implementing sales strategies to maximize daily targets.
2. English Language Instruction (IELTS/TOEFL/Business English)
Expert Coaching: Extensive experience teaching English across all proficiency levels (A1-C2) using immersive methods.
Exam Preparation: Specialized instructor for IELTS, TOEFL, LanguageCert, and Duolingo, focusing on speaking fluency, grammar accuracy, and scoring techniques.
Business English: Experienced assessor and coach for corporate employees, providing detailed feedback on professional communication and workplace literacy.
3. Customer Support & Technical Expertise
Technical Troubleshooting: Hands-on experience with DSL services, networking, and hardware solutions for major providers like AT&T.
Multi-Channel Support: Skilled in handling inbound/outbound calls and chat support for telecommunications, car dealerships, and financial services.
Technical Skills
Platforms: Zoom, Skype, proprietary LMS, and legacy telecommunications systems.
Marketing: SEO, website optimization, and digital appointment setting.
Programming: Educational background in Computer Programming and Engineering.
Professional Experience Highlights
CERAN Language Training: English Language Instructor using immersive methods for European learners.
Proper Offer: Real Estate Property Acquisition Specialist for the UK market.
Delegait Corp / -----------: Business Account Manager and Team Manager for Australian business packages.
