Reliable | Customer-Focused | Eager to Learn and Grow in the Online Space
Hi! I’m Jece, a dedicated and detail-oriented professional transitioning from the retail industry to the online freelancing world. With years of hands-on experience in customer service, including handling inquiries, resolving problems, and managing daily tasks in a fast-paced environment, I’m now leveraging those skills online to support business owners like you.
What I Can Help You With:
Customer Support (responding to inquiries via chat or email)
Data Entry and record-keeping
Calendar and schedule management<8efe80624d780eba0c6493ec45140364>Email management and organization
File and document organization (Google Drive, Dropbox, etc.)
Order tracking or simple eCommerce tasks
Creating and updating reports or spreadsheets
Tools I’m Learning / Familiar With:
Google Workspace (Docs, Sheets, Drive, Gmail)
Canva and CapCut (for visual tasks or templates)
Trello, Asana (basic task management)
Microsoft Office (Word, Excel, Outlook)
Social media platforms (Facebook, Instagram, LinkedIn, and TikTok)
Open to training on any other tools you use!
Why Work With Me?
Strong background in customer service from the retail industry
Fast learner with a can-do attitude
Organized and responsible
Committed to delivering quality work
Open to feedback and willing to grow with your business