Experienced Australian mortgage loan processor and broker assistant with 8 years in the mortgage broking industry, specialising in loan processing, settlements, compliance, and broker support.
Started my career as a Data Entry Officer and progressed into Settlements, where I managed Australian mortgage loan applications through to timely settlement. Transitioning into the compliance side of mortgage broking gave me a broader understanding of lender requirements, broker obligations, and end-to-end loan operations.
Currently supporting brokers across the full loan process, including:
• Loan data input and submissions via Infynity, Mercury, Loanworks, Apply Online, and SalesTrekker
• Reviewing applications and supporting compliance requirements
• Collecting and following up client documents and supporting information
• Preparing and lodging pricing requests with various lenders
• Ordering valuations through ValEx and PropertyHub
• Liaising with banks, clients, brokers, and solicitors to keep applications progressing smoothly
• Assisting with escalations to ensure timely approvals and settlements
• Managing workflow accuracy while maintaining strong turnaround times
Known for being detail-oriented, adaptable, and reliable in fast-paced mortgage environments while delivering strong support to both brokers and clients.
