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Hi CEO'S/Business Owner,
If your inbox is overflowing, your project trackers are outdated, and you are spending more time managing day-to-day admin than actually growing your revenue, I am here to help you fix that.
I am an Operations Specialist and Executive Assistant with over 5 years of experience managing backend operations, vendor relations, and high-level communications for fast-paced businesses. My background heavily features specialized support for US and UK Construction firms, where I actively bridge the gap between project managers and executive leadership.
I don’t just watch an inbox, I build tracking systems, secure municipal permits, draft client quotations, and run outreach campaigns to help scale your business with absolute data integrity.
How I Bring Order to Your Business Operations?
Construction & Project Administration: Expert at updating specialized project CRMs (Buildertrend, ToolTime, ClickUp), tracking employee attendance, managing payroll records, and generating professional project quotations. I also handle direct coordination with city offices to secure permits and schedule inspections.
Executive Inbox & Communication Management: Flawless management of executive email and WhatsApp accounts. I ensure clients receive polished, professional replies immediately, and I keep management updated in real-time to completely eliminate missed project deadlines.
B2B Lead Generation & Personalized Outreach: Experienced in gathering high-potential partner data, setting up dedicated outreach tracking systems, and drafting tailored cold email sequences that earn trust and secure discovery calls.
5 Years of Corporate Customer & Technical Support: Strong foundation handling complex, high-stakes US accounts in Healthcare Insurance, Banking/Mortgages, Telecommunications, and Property Insurance. I am comfortable resolving complex billing disputes, handling customer appeals, and managing live chat operations.
Financial & Administrative Records: Meticulous maintenance of weekly revenue tracking sheets, administrative documentation, and e-commerce order/shipment fulfillment tracking.
Software & Tools Proficiency:
Project & Industry CRMs: Buildertrend, ToolTime, ClickUp, Trello, Citrix, Meta Business Suite.
Office Productivity: Advanced Google Workspace (Sheets, Docs, Forms, Drive) & Microsoft Office (Excel, Outlook, Teams, OneDrive).
Communications: Slack, WhatsApp, Vonage, Viber, Zoom, Calendly.
Operations & Security: DocuSign, Adobe Acrobat, Gemini, ChatGPT, Wise, PayPal.
Why I Am Your Next Right-Hand Assistant?
I am process-oriented, highly organized, and an incredibly fast learner when it comes to mastering new business technologies. I maintain strict operational discretion and focus heavily on delivering measurable results. I am looking to establish a long-term partnership with a CEO or business owner who values proactive, reliable execution.
Work Availability: Ready for Full-Time or Part-Time long-term commitments.
Let’s connect and clear your plate so you can focus back on the big picture!
Verified
