Available to start immediately | Open to full-time or part-time
Hi! I’m Marcialita, a Customer Support Virtual Assistant with 2 years of experience handling international accounts like PayPal, US Bank, Disney+, Hulu and ESPN+, and 1-800-Flowers.
I specialize in NON-VOICE customer support, helping businesses manage customer inquiries through chat and email with fast, clear, and professional communication.
What I can do for you:
-Handle chat and email support efficiently
-Respond to customer inquiries with empathy and accuracy
-Manage inboxes and ensure no messages are missed
-Resolve customer concerns and complaints professionally
-Maintain a positive customer experience for your brand
I am experienced in working with different systems, handling multiple conversations at once, and staying organized under pressure.
I am a fast learner, detail-oriented, and reliable. I take my work seriously and always aim to provide high-quality support to both clients and customers.
I am currently looking for a long-term, work-from-home opportunity where I can grow and contribute to your business.
If you're looking for someone dependable who can represent your brand well through chat and email, I would love to work with you.
Let’s connect!
