I am a goal-driven individual with 8 years of BPO experience who is
determined to deliver great outcomes at work. I have contributed ideas,
making thorough business decisions and leading others through day-to-day
operations to achieve excellence. Dynamic, determined and a team player who
seeks to leverage customer service and technology skills. I focused my time on
delivering results in a timely manner and ready to take on any challenges. The experiences I have gathered through my career have shaped me to be a competitive candidate who can withstand and excel on every challenge. I have excellent background in customer service and account management as well as on network operations. I am very passionate, flexible, dedicated and goal oriented. I have built good connections and develop accountability in everything I do. I have a lengthy experience in network operations supporting CenturyLink, now Lumen. I also have experience in working as a Verizon service manager for large business enterprises such as American Airlines, Avangrid Service Company, Lowe’s Companies, American Electric Power and Dr. Pepper/Seven Up Inc.
