Experienced professional with over 5 years in managing business operations and client services. I specialize in the e-commerce supply chain, focusing on how products get from the warehouse to the customer.
What I Do Best:
I improve how things are done to cut down on delays and make teams more efficient. This includes handling orders, tracking shipments, and keeping inventory accurate.
I am hands-on with platforms essential for online sales and fulfillment, including Amazon Seller Central, Shopify, Oracle Netsuite, Magento, and systems for shipping and inventory like ShipHero, Stord and ShipWire.
I manage client relationships, handle complex issues, and serve as the main point of contact to ensure satisfaction and smooth project execution.
I perform audits to check for data accuracy and compliance. I also design and lead training for staff on products and processes to keep service quality high.
