Detail-oriented and reliable Virtual Assistant and Customer Support Professional,with experience in customer service, appointment setting, cold calling, and lead generation for U.S. and Australian clients. Skilled in handling phone, email, and chat support while maintaining professionalism, strong communication, and excellent customer experience. Experienced in CRM management, scheduling, follow-ups, and administrative support in fast-paced environments.
Previously worked with law firms, real estate companies, and service-based businesses, helping generate qualified leads, manage client communication, and support daily operations. Proficient in Google Workspace, Microsoft 365, Slack, Trello, Asana, and CRM systems. Known for being organized, adaptable, quick to learn, and committed to delivering high-quality work with attention to detail.
Services I offer:
• Admin support (email, calendar, scheduling)
• Data entry & CRM management
• Customer support (chat, email, calls)
• Appointment setting & lead generation
• Intake Specialist
I’m committed to helping you save time, improve productivity, and grow your business.
Let’s connect—I’m ready to support you!