Throughout the course of my career, I was able to hone my skills such as Collaboration, Problem-Solving, Interpersonal, Creative and Critical Thinking, Active Listening, Decision Making, Time Management, Language and Administrative Skills.
I can contribute in giving the best customer service experience by responding not just with the company's rules and regulations but also with empathy.
My experience revolve around mortgage or loan processing assistant, e-commerce, luxury e-commerce and retail stores where I've used Zoho CRM, Vow, Effi, Atlassian, Zendesk, Slack, Trello Box and other apps for production.
Up to this day, I am strong-willed, highly motivated and committed to work, have effective communication skills and adapt in different environments easily. I am also eager in exploring new ideas and willing to undergo different training to improve oneself or as required by the company.
