I am a well-organized, highly dependable professional with extensive experience across various fields, including Human Resources, Virtual Assistance, Customer Service, and Graphic Design. I am adept at multi-tasking, maintaining professionalism, and ensuring attention to detail in all aspects of my work.
EXPERIENCES
Virtual Assistant
Social Media Management/Marketing/Email Marketing
Customer Service Representative/Customer Support Team Lead
Talent Acquisition Associate - Recruiter
Training Coordinator
Graphic Designer
Quality Assurance Analyst
Lead Generation / Appointment Setter
Information Officer
Records Officer
Personal Assistant / Executive Assistant
Employee Engagement Specialist
Rewards and Recognition Coordinator
SKILLS
Human Resource Management:
Recruitment and talent acquisition
Drafting and revising HR policies, restructuring outdated processes.
Organizing training plans, creating materials, and conducting evaluations.
Leading employee engagement initiatives to boost morale and inclusivity.
Coordinating rewards and recognition programs, including award nominations and audiovisual presentations.
Virtual Assistance and Administrative Support:
Managing emails and responding to inquiries.
Scheduling meetings, managing calendars, and booking appointments.
Handling data entry and converting PDFs to Word/Excel.
Providing efficient admin support and social media engagement.
Customer Service and Leadership:
Team leadership and mentoring to ensure excellent service delivery.
Addressing client inquiries and resolving concerns promptly.
Technical Skills:
Microsoft Office and Google Workspace
Salesforce and CRM tools
Social media marketing and content creation.
Creative Solutions:
Designing graphics tailored to client needs, ensuring satisfaction.
Assisting in content creation and media management.
I pride myself on being versatile and open to learning new skills to meet your specific needs. If it’s not listed here, it doesn’t mean I can’t do it—let’s discuss your requirements. And if my rates don’t match your budget, I’m happy to negotiate!
