Operations Supervisor |Healthcare Virtual Assistant | Medical Biller |Patient Care Coordinator
I am a dedicated Healthcare Virtual Assistant with experience supporting healthcare providers through patient coordination, medical billing, insurance verification, and administrative support. I am passionate about helping healthcare teams operate efficiently while delivering compassionate, patient-centered service.
In my current role as a Service Coordinator Screener and Medical Biller, I conduct Health-Related Social Needs (HRSN) screenings, verify insurance eligibility and Medicaid enrollment, assist with prior authorizations, coordinate referrals, manage medical invoicing, and ensure accurate documentation while maintaining HIPAA compliance. I also provide patient support by answering billing and service-related inquiries and collaborating with healthcare providers to ensure timely care coordination.
Before transitioning into healthcare, I spent several years in customer service and operations, where I developed strong communication, leadership, problem-solving, and organizational skills. This experience enables me to build positive relationships with patients, providers, and tea-----------mbers while maintaining accuracy and efficiency in a fast-paced environment.
Core Skills
Medical Billing & Invoicing
Insurance Verification
Prior Authorization Support
HRSN Screening & Patient Intake
Care Coordination & Referral Management
Patient Communication
HIPAA Compliance
EHR Management
Medical Documentation
Calendar & Appointment Management
Data Entry & Administrative Support
Customer Service & Problem Resolution
I am detail-oriented, dependable, and eager to contribute to a healthcare team by providing exceptional administrative support and ensuring a seamless experience for both patients and providers.
Verified
