I help business owners and growing teams run clean, organized, and efficient operations—without the stress of managing every detail themselves.
I’m an operations-focused Virtual Assistant with hands-on experience supporting healthcare professionals, e-commerce brands, and executives. My role is simple: I take ownership of the backend so you can focus on growth, decisions, and scaling your business.
I’ve managed Shopify stores end-to-end—handling order processing, fulfillment tracking, supplier coordination, refunds, and customer support. I ensure that every order is handled correctly, every issue is resolved quickly, and every system stays organized.
On the customer side, I’ve supported high-volume inboxes, resolving inquiries, complaints, and disputes with professionalism and efficiency. I don’t just respond—I protect the business by reducing unnecessary refunds, preventing escalations, and maintaining a strong customer experience.
In healthcare and executive support, I manage scheduling, documentation, reporting, and workflow coordination with a high level of accuracy and confidentiality. I’m used to working with structured systems where details matter and errors are not an option.
What makes me different:
I don’t need constant supervision. I follow systems, take initiative, and make sure nothing falls through the cracks. If something is missing or inefficient, I fix it or raise it with solutions.
Core strengths:
• Shopify operations & order management
• Customer support (email, chat, dispute handling)
• Data tracking, reporting, and Google Sheets
• Workflow organization and process consistency
• Reliable execution with strong attention to detail
Tools:
Shopify | Google Sheets | Google Workspace | Microsoft Office | CRM systems | Basic Canva
If you need someone who can step in, take ownership, and keep your operations running smoothly—I’m ready to support your business long-term.
“I handle the details so you can focus on growth, decisions, and results.”
Verified
