Hi! I’m Ma. ----------- ------------Lopez, a dedicated Virtual Assistant and Healthcare Support Specialist with over 5 years of professional experience in administration, customer service, and medical office operations. I specialize in non-voice roles , managing email communication, data entry, patient records, and back-office tasks with precision and professionalism.
What I Do Best:
Healthcare Administration: Appointment scheduling, patient data management, medical documentation, and EHR system handling (Open Dental, ZedMed, Dentrix).
Insurance Verification: Checking eligibility, confirming benefits, processing claims, and managing reimbursements for U.S. and Australian healthcare providers.
Non-Voice Customer Support: Handling high-volume email tickets, live chat support, and CRM updates with clear, well-written, and empathetic communication.
General Virtual Assistance: Calendar management, data organization, and administrative support using Microsoft Office, Google Workspace, and CRM platforms.
Why Clients Work With Me:
I’m detail-oriented, organized, and committed to delivering quality results with minimal supervision. I have experience working with international clients (U.S., Australia, U.K.), and I pride myself on professionalism, confidentiality, and reliability.
Certifications:
Medical Virtual Assistant Course (VA’s of the Future)
Medical Billing & Coding
Dental Virtual Assistant Training
Tools & Platforms:
Microsoft Office | Google Workspace | Open Dental | Dentrix | ZedMed | Outlook | Slack | Skype | CRM Tools | EHR Systems
Typing Speed: 50+ WPM
Availability: Full-time / Part-time | Long-term
Focus: Non-voice roles — email support, data entry, admin & healthcare back-office tasks
If you’re looking for a dependable, detail-focused, and self-motivated VA who can manage administrative and communication tasks efficiently — I’d love to be part of your team!
Verified
