I help online businesses run faster, cost less, and scale smarter through AI-powered automations, airtight systems, and senior-level operations support.
With 10+ years of fully remote experience supporting clients in the US, UK, and Australia, I sit at the intersection of operations, automation, and executive support. I don't just manage tasks. I build the infrastructure that makes businesses run without constant founder input.
AI & AUTOMATION
I design and build end-to-end workflows using n8n, Zapier, Make, GoHighLevel, LeadByte, and LeadsHook. I also leverage Claude Code and ChatGPT to create AI-assisted reporting pipelines, auto-generated summaries, and intelligent workflow triggers eliminating manual work and freeing your team for high-value tasks.
OPERATIONS & COST MANAGEMENT
As an Operations Manager, I conduct monthly cost audits to identify redundant tools, renegotiate vendors, and cut overhead. I track KPIs, prepare campaign performance reports, and flag issues before they cost real money. I've helped a director systematically reduce operational costs through structured audits and smarter automation.
TEAM & ONBOARDING
I've built hiring, training, and QA departments from the ground up. I manage remote team onboarding end-to-end, creating SOPs, training materials, quality rubrics, and contractor coordination, so founders stay out of the weeds.
TECHNICAL INTEGRATIONS
Comfortable with API integrations, webhooks, funnel architecture, HTML basics, CRM setups, and system troubleshooting. I own the tech stack so you don't have to.
TOOLS I USE DAILY:
AI: Claude Code, ChatGPT, n8n, Zapier, Make
CRM/Email: GoHighLevel, HubSpot, ActiveCampaign, Mailchimp, LeadByte, LeadsHook
Analytics: Google Sheets (advanced), Looker Studio
PM: Notion, Asana, Trello
Creative: Canva, Adobe Suite, Descript, WordPress, Unbounce
Available across US (EST/PST) and Australian (AEST) time zones. Responsive, async-first, and proactive.
I flag problems before you know they exist.