I am a results-driven professional with hands-on experience as an Assistant Project Manager, Quality Control (QC) Manager, Advanced Technology Coordinator, and Social Media Manager, supporting operations, project delivery, process improvement, and digital engagement across multiple teams.
PROJECT MANAGEMENT & OPERATIONS
As an Assistant Project Manager, I am responsible for planning, coordinating, and overseeing projects from initiation to completion, ensuring tasks are delivered on time, within scope, and aligned with company objectives. I monitor project timelines, track deliverables, support cross-functional teams, and ensure smooth day-to-day operations through clear communication and documentation.
QUALITY AND COMPLIANCE
In my role as QC Manager, I monitor operational processes to ensure production standards, quality benchmarks, and compliance requirements are consistently met. I identify gaps, recommend corrective actions, and support continuous process improvement to enhance efficiency, accuracy, and client satisfaction.
ADVANCED TECHNOLOGY COORDINATOR
As an Advanced Technology Coordinator, I support project-related technical activities by verifying data accuracy, validating system records, and ensuring proper coding and documentation. I provide feedback to management on system improvements, supervise technology-driven processes, ensure compliance with applicable federal and local regulations, and contribute to productivity through innovative and efficient technical solutions.
I also serve as a key point of contact for client inquiries, service requests, and issue resolution, ensuring effective communication between businesses and their customers.
SOCIAL MEDIA MANAGEMENT & DIGITAL STRATEGY
I manage and support social media platforms including Facebook, Instagram, TikTok and LinkedIn by creating content calendars, content pillars, captions, reels, graphics, and paid ads. I engage with audiences, monitor brand mentions, respond to messages and comments, and handle feedback professionally to protect brand reputation.
I track and analyze KPIs such as engagement, reach, follower growth, website traffic, and conversions, using data insights to improve performance and content strategy.
