Seasoned Digital Marketing and Operations Professional with 5+ years of combined experience driving business growth, optimizing operational efficiency, and managing high-value client relationships across the hospitality, F&B, and travel sectors. I specialize in end-to-end social media strategy, high-performing video content production, and sales funnel management.
Key Achievements & Competencies:
Direct Sales & Conversion: Successfully managed the full sales cycle from inquiry to booking, driving direct bookings for a luxury property and scheduling sales calls for a 100K-follower fitness program. Achieved an exceptional call volume of 150+ quotes secured per day as a Cold Caller.
Content & Brand Strategy: Managed and grew social media accounts (Instagram, Facebook, TikTok, LinkedIn).
Personally filmed, edited, and produced all promotional photo and video content (including high-performing Reels), applying competitor analysis to refine strategy and boost visibility.
Operations & Client Management: Handled core business operations including accounting, inventory, and quality control. Coordinated check-in logistics, guest requests, and cultivated client relationships for large orders, ensuring a high-quality experience.