Hi! I’m Shandy Esber. I help busy entrepreneurs stay organized and focused by taking over their administrative and operational load. With over 3 years of experience supporting business owners and professionals. I specialize in taking the "daily grind" off your plate so you can stay focused on the big picture.
Here’s how I can help you:
GENERAL VIRTUAL ASSISTANT
Tasks:
Email & inbox management
Calendar and appointment scheduling
Travel and event coordination
Data entry and document organization
Online research
File and folder management
Meeting coordination and reminders
Administrative support
Client and customer communication
Follow-ups and task tracking
Systems / Tools:
Google Workspace • Gmail • Google Calendar • Google Drive • Microsoft Office • Zoom • Calendly
EXECUTIVE & PERSONAL ASSISTANT
Tasks:
Executive calendar management
Inbox organization and prioritization
Meeting preparation and follow-ups
Travel arrangements
Personal and business administrative support
Research and information gathering
Confidential document handling
Managing recurring tasks and reminders
Coordinating with clients, vendors, and tea-----------mbers
Systems / Tools:
Google Workspace • Microsoft Office • Trello • Notion • ClickUp • ----------- • Airtable
TASK & PROJECT COORDINATION
Tasks:
Organize projects and task lists
Track deadlines and milestones
Assign and monitor tasks
Follow up with tea-----------mbers
Maintain project documentation
Coordinate deliverables
Identify pending or overdue tasks
Keep workflows organized from start to completion
Systems / Tools:
Trello • ClickUp • ----------- • Notion • Airtable • Google Sheets
OPERATIONS & WORKFLOW SUPPORT
Tasks:
Organize daily business operations
Support onboarding processes
Document workflows and procedures
Create and maintain SOPs
Improve repetitive processes
Track operational tasks
Coordinate with internal teams and external partners
Identify gaps and suggest practical improvements
Systems / Tools:
Google Workspace • Trello • Notion • ClickUp • ----------- • Airtable • ChatGPT
CRM & DATA MANAGEMENT
Tasks:
Update and maintain client records
Organize customer information
Clean and verify database information
Track leads and follow-ups
Maintain accurate records
Input and organize data
Monitor task and client status
Systems / Tools:
Tango CRM • Google Sheets • Excel • Airtable • Notion
INVOICING & ADMINISTRATIVE FINANCE
Tasks:
Prepare and organize invoices
Track payments and outstanding balances
Maintain expense records
Organize receipts and financial documents
Update spreadsheets
Assist with basic bookkeeping administration
Systems / Tools:
Excel • Google Sheets • QuickBooks (basic/learning) • Xero (learning)
RESEARCH & AI-POWERED SUPPORT
Tasks:
Online business research
Competitor and market research
Gather and organize information
Summarize documents and research
Brainstorm ideas and solutions
Create reports and structured notes
Improve workflows using AI
Research and test new productivity tools
Systems / Tools:
ChatGPT • Gemini • NotebookLM • Claude • Google Search • Google Workspace
GRAPHIC DESIGN & SOCIAL MEDIA SUPPORT
Tasks:
Create social media graphics
Design presentations and business materials
Create simple promotional content
Format documents and visual assets
Assist with content planning
Organize social media assets
Systems / Tools:
Canva • Canva AI • Google Drive • Facebook Business Suite
CLIENT & CUSTOMER SUPPORT
Tasks:
Respond to customer and client inquiries
Manage email communication
Handle follow-ups
Coordinate appointments
Communicate with vendors and tea-----------mbers
Represent the business professionally
Handle sensitive and confidential information with discretion
Systems / Tools:
Gmail • Google Workspace • Zoom • Calendly • CRM platforms • Microsoft Office
Why work with me?
I’m the type of assistant who just gets it done without needing a lot of hand-holding. With over 3 years of experience, I know how to jump into a business, figure out what needs to happen, and handle it.
If you’re looking for a Virtual Assistant who can handle both administrative and operational tasks with care, professionalism, and consistency, I’d be happy to support your business and help you focus on what truly matters.
Verified
