Dynamic and results-driven professional with 4+ years of experience delivering exceptional customer service, virtual assistance, and operational support across e-commerce, real estate, and service-based industries. Proven track record in handling CRM platforms (Shopify, Gorgias, Freshdesk, Zendesk, Follow Up Boss, Go High Level), creating detailed reports and supporting cross-functional teams. Adept at streamlining workflows, resolving customer issues efficiently, and driving team success. Passionate about combining empathy, tech-savviness, and strategic thinking to enhance customer experiences and business outcomes.
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