Shopify Ecommerce VA | Customer Support | Order Fulfillment | Product Listing | Data Entry

- -I help e-commerce businesses streamline their operations by providing reliable customer support, managing Shopify stores, optimizing product listings, and handling administrative tasks with accuracy and efficiency.

I specialize in supporting online stores by managing customer inquiries, order tracking, product updates, product research, SEO product optimization, and day-to-day administrative work. My goal is to help businesses stay organized, improve customer satisfaction, and maintain smooth store operations

WHAT I CAN DO FOR YOU

Shopify Store Management
- Product listings and updates
- Inventory management and organization
- SEO product optimization
- Product descriptions and content updates

Customer Support
- Email and chat support
- Handling inquiries and resolving customer issues
- Order status updates and tracking
- Building customer loyalty through excellent service
- Gorgias supports management

Order Fulfillment & Tracking
- Shipment tracking and order monitoring
- Coordinating order updates and resolving fulfillment concerns

Product Research
- Product and supplier research
- Competitor analysis
- Market research and data gathering
- Product data collection and organization

Administrative Support
- Scheduling and calendar management
- Data entry and database management
- Document handling and organization
- Email management and online research

TOOLS & PLATFORMS
Shopify | Gorgias | AliExpress | Google Workspace | Microsoft 365 | Zoom | Google Meet | Loom | Calendly | Canva | CapCut | ChatGPT | Grammarly | Gemini

My background in banking and utilities has given me a strong foundation in accuracy, confidentiality, customer service, and handling high-volume tasks under pressure. I bring the same discipline, reliability, and attention to detail to every client and project.

I am available for full-time or part-time work and flexible to support UK, US, and AU time zones. I am open to long-term work opportunities with clients who need reliable and consistent virtual assistance.

If you're looking for a dependable E-commerce Virtual Assistant who takes initiative, communicates effectively, and treats your business with care and professionalism, I'd love to help your business grow.