Dedicated and versatile Tourism Management professional with extensive experience in customer service, sales, tour operations, and destination marketing. Proven track record as a self-employed travel tour owner and online seller, demonstrating strong capabilities in booking management, digital marketing,and client relations. Transitioned into impactful fieldwork roles, including conducting community consultations and cultural heritage research for provincial tourism master planning, as well as leading hands-on tour guiding operations for diverse international and domestic tourists. Highly adaptable,creative in problem-solving, and skilled in both administrative office support and guestrelations, consistently delivering high-quality results in fast-paced tourism environments.