Results-driven Virtual Assistant and Property Management Lead with over 6 years of diverse experience delivering high-impact remote operations across 100+ U.S.-based residential rental properties. Proficient in Buildium for end-to-end property management, including lease administration, rent collection, delinquency resolution, maintenance coordination, and KPI reporting. Proven track record in sales support, cold calling, appointment setting, and client communication across multiple U.S.-based industries. Skilled in managing CRM pipelines, generating qualified leads, and closing opportunities through data-driven outreach. Adept at cross-functional coordination between tenants, vendors, leasing teams, and ownership, consistently delivering accurate weekly reports, driving process improvements, and building scalable SOPs. Operates independently in fully remote environments with strong attention to detail, proactive problem-solving, and a relentless commitment to operational excellence and client satisfaction.
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